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FAQ

FREQUENTLY ASKED QUESTIONS:

How to get to Kouraku

  • About 25 minutes on foot from the station. Turn right when you leave the station. Walk about 200m and go over the train tracks. Turn left on the main street and walk down about 600 m to the street light. Turn right and walk 900m to Kouraku.

    Rent a cycle at Kiln Arita in front of the station.

    About 5 minutes by taxi. Mention to the driver you want to go to Kouraku Gama.

  • We are next to Arita Sera. 5 minutes from the Arita station.

    〒844-0023 Saga prefecture, Nishimatsuura District, Arita town, Maruo, Hei, 2512

    徳永陶磁器株式会社〒844-0023
    佐賀県西松浦郡有田町丸尾丙2512番地

  • Airports closes to us: Fukuoka international airport, Nagasaki international airport, Saga city domestic airport. From there car or trains are the best way to travel to Arita.

    Shinkansen Stations closes to us: Fukuoka Hakata station or Takeo Onsen station. Transfer to a local train to Arita.

    From Fukuoka by train: From Hakata station the fastest way is to take the Midori express to Arita station.

Art Residency

  • There are no specific prerequisites in regards to skills or knowledge of Porcelain. We encourage everyone to apply. However, you must be 20 years old by the first day of your residency.

  • The residency program application are open for the 2028 residency program. The application period will run until July 2026.

    There are 3 separate sessions. February-March, June-July-August, November.

  • Porcelain making requires time. A program under 4 weeks is insufficient to complete the process as factory firing is done on a set schedule.

    For shorter residency we recommend looking into our Hasami counter part. Studio Wani’s program runs a 2 to 6 weeks residency: https://www.crocjapan.com/

  • No, our facilities are equipped for porcelain reduction firing only.

Treasure Hunting

  • We do not offer international shipping for Treasure hunting or Outlet store purchases. However, the local post office is able to ship overseas.

  • Treasure Hunting is an onsite activity. We do not offer online or virtual Treasure Hunting.

  • Arita Porcelain! If we tolled you more it wouldn’t be a treasure hunt.

  • The Treasure Hunting is closed during the New Year Holidays.

    From December 26th 2025 until January 6th 2026

Store

  • The store is open every day from 10:00 to 12:00 and 13:00 to 17:00.

    closed during the New Year Holidays.

    From December 26th 2025 until January 6th 2026

  • We sell our products. Regular price and outlet items

    We also sell work made by our staff as independent artists as well as some local craftsman.